Privacy Policy

ChaloChutti.com is operated by Chalochutti Private Limited (“Company”, “We”, “Us”). This policy describes personal information used to operate the website, customer accounts, travel-partner accounts, and bookings for hotels and holiday packages.

It should be read with our Terms and Conditions. For booking or account questions, use Contact.

Depending on how you use the Platform, we may collect:

• Account details such as name, mobile number, email address, and one-time passwords used to sign in or register.
• Profile and booking details such as stay dates, occupancy, guest names, destination, and selected hotel or package.
• Payment-related information required to complete a booking. Card or UPI credentials are processed by the payment gateway; we do not store full card numbers on this website.
• Support messages, reviews you submit, and technical logs needed to keep the site secure and working (including session cookies used for login).

We use this information to:

• Create and maintain your account and show your bookings.
• Confirm availability, issue vouchers, and share necessary stay or traveller details with hotels, package suppliers, and payment providers so the booking can be fulfilled.
• Provide 24/7 customer support and handle cancellations, refunds, or disputes as described in the Terms.
• Protect the Platform against fraud and abuse.

Chalochutti Private Limited acts as a booking facilitator. Information needed to deliver a stay or package is shared with the named third-party supplier on your voucher, and with payment and infrastructure providers that operate the Platform. We do not sell personal information.

You can review profile and booking information while signed in. To ask a privacy-related question, contact:

This policy is governed by the laws of India. Disputes relating to the Platform are subject to the exclusive jurisdiction of the courts in New Delhi, India, as stated in the Terms and Conditions.